Key Accounts Manager | Galderma Ax | Mumbai

Job Description

Roles & Responsibilities

  • Achieve sales budgets for the region & recommend sales objectives and strategies for the area/territory to the BU Head.
  • Submit accurate sales forecast for the month.
  • Ensure effective clinic communication of product communication by practicing and learning on regular basis.
  • Collate important information about every customer as per the PST sheet to create individual customer business growth plans.
  • Participate in the strategic plan for the regions & understand in detail the account’s strategic plan for the year and long-term account goals.
  • Meet doctors as per set visit frequency for A, B1, and B2, and maintain a call average of 5 and coverage area of more than 90%
  • Ensure achieving excellence of strategic marketing initiatives and medical training activities to drive business growth.
  • Adhere to medical training activities and SOPs in the region
  • Ensure timely submission of TP and daily reports and monthly expenses in Hidoc.
  • Work closely with the key accounts to develop them as users.
  • Ensure effective logistic operation in the region & prompt feedback to the marketing team on the promotions and campaigns.
  • Develop KOLs in the region for brand advocacy.
  • Work effectively across the entire organization and leverage all available organizational resources, including market access, finance, business intelligence, medical, sales, and marketing.
  • Work internally with marketing and other teams to identify customer needs and develop appropriate approaches to ensure optimal territory coverage.
  • Keep updated on relevant matters including company business, policy, and procedures.
  • Ensure compliance with appropriate SOP and company policies and practices.
  • Participate in personal development and training sessions.
  • Identify decision-making units in the specific accounts and use influencing capabilities in helping the decision-making process by key stakeholders.
  • Analyze competition product usage, and activities at accounts and monitor the same on monthly basis.

Skills & Attributes Requirement

  • Ability to engage in B2B discussions to help craft solutions based on an organization’s specific business needs.
  • Ability to provide actionable solutions to stakeholders to drive value.
  • Aligns cross-functional teams on key customer needs, account objectives, and the resulting plan of interaction with the key accounts
  • Ability to understand how products address clinical needs, and be able to identify differentiating profiles between competing products
  • Considers financial drivers, market position, and other internal/external factors to guide customer and account decisions
  • Networks extensively in the organization across functions and levels, assembling resources on behalf of the customer

Job Requirement

  • Education: Science Degree- BSc, B.Pharma, MBA is desired
  • Work Experience:

Minimum 6 years continuous experience in selling Aesthetic Derma products, diagnostic equipment, high-end surgical equipment, medical devices, and ortho equipment

Required pre-requisites skills/experience for this position: Proficiency with MS Office in an NT/Windows environment and familiarity with sales tracking and reporting software.