Job Overview
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Date PostedSeptember 12, 2022
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Location (State / UT)
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Expiration date--
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Experience12 Years
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GenderAny
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Desired QualificationMaster’s Degree
Job Description
HR process excellence
•Design, implement and continuously improve HR processes to consistently deliver a superior and personalized employee experience
•Responsible to establish effective metrics and efficient delivery of HR operations across the employee life cycle, post onboarding
•Identify process / sub-process automation opportunities and partner with the HRIT team for implementation
Employee master
•Define data quality norms and ensure accuracy & completeness of employee masters (financial and nonfinancial) in Oracle fusion
•Establish internal control mechanisms for periodic validation of employee data for accuracy and completeness
HR helpdesk
•Ensure resolution of employees’ and BHRs’ queries through internal case management tool (help) within 0-2 days. Continuously provide training to team members to effectively resolve queries.
•Organize awareness sessions for employees and enhance the usage of Employee self-service options in HRMS
•Periodically review and refine templates & categories configured in iHelp
•Work with technology team for continuous training of Piro (HR Chatbot) basis employees’ queries and upgrades
HR policy board governance
•Track and ensure that updated HR policies are hosted on HRMS for all entities in scope
•Monitor policies renewal schedule and notify BHRs/Total Rewards team review
Payroll and compliance support
•Validate and sign off employee master (financial and non-financial) and variable inputs for monthly payroll
•Organize awareness sessions for employees on Flexi benefit plans and investment declarations
•Prepare, analyze and present quarterly variances for payroll-related GLs
•Prepare and provide inputs for actuarial valuations and statutory audits
•Coordinate with sites and businesses for quarterly HR compliances certificate
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Governance and Stakeholder management
•Plan & conduct periodic governance meetings with all internal customers – site and business HR teams
•Implement the agreed-on action plan and keep stakeholders informed
HR audit
•Implement audit by design & maker-checker system for all critical processes and mechanisms to measure the same
•Represent GEEC team for all internal HR process audits
•Ensure implementation of all audit finding within agreed timelines and share updates with the HR leadership team
Employee benefits administration
•Prepare, audit, and share endorsement data to all insurance policies as per the agreed schedule
•Conduct periodic governance meetings with insurance partners and ensure employees’ claims are settled as per the policies and within the stipulated time
•Organize employees’ awareness sessions and helpdesk to resolve their queries related to insurance & benefits
Exit management
•Work with all stakeholders and ensure timely settlement of full & final exiting employees
•Ensure timely issuance of letters to exiting employees, resolve their queries, if any
•Administer post-exit interview process and share insights with respective BHRs through BI tool
•Ensure timely and proper response to ex-employee verifications by the next employer
Team management and development
•Lead the team of 8 members to deliver a high quality of service, keeping customer centricity and continuous improvement as the topmost priority
•Develop team members and work with them to ensure they all achieve desired proficiency level as per the competency matrix
•Manage & monitor work allocation of team members
•Set clear and stretched goals for the team and track progress on a weekly/monthly basis. Leverage BI tools to create and present dashboards for individuals and process performance