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Job Overview

  • Date Posted
    March 18, 2023
  • Location (State / UT)
  • Expiration date
    --
  • Experience
    5 Years
  • Gender
    Any
  • Desired Qualification
    Bachelor Degree

Job Description

Role Summary:

The Health Solutions Partner (HSP) is a non-sales commercial role, focused on providing educational & scientific content to support HCPs and Clinicians in large multi-specialty, corporate hospitals. The purpose is to demonstrate and improve the impact of our Vaccine portfolio specifically in the adult segment of the population, working with a cross-section of SMEs proactively to build a better customer experience.

Role & Responsibilities:

  • The role holder will proactively drive deeper engagement on educational & scientific content with multiple clinicians like Intensivists and stakeholders like Microbiologists in a demanding, large-scale hospital setup.
  • (S)He will streamline the customer interface by acting as a single POC for proactive & seamless (compliant) connection to Pfizer Medical and other SMEs and resources within and outside the Category.
  • Liaison with internal stakeholders like Medical, Corporate Affairs, etc. to support integrated AMS initiatives.
  • Will be responsible for onboarding customers to new operating model platforms
    (e.g., Digital Engagement Portal)
  • Will have strong knowledge of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
  • Will work with the Health Solutions Manager to attain improved patient outcomes through HCP and patient education and services enabled by deep scientific expertise
  • Will provide insights to appropriate stakeholders to improve service provided to the customer along with design expertise

Qualifications:

  • Graduate in a science-related discipline
  • Bachelor / Master in Microbiology is preferred
  • Management and/or marketing experience is strongly recommended
  • 5+ years of pharmaceutical, biotech, or medical/marketing/sales management experience with a focus on customer-centric behavior or Key Account Management, and demonstrated leadership.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.