HSP Executives – HBU | Pfizer | Delhi

Job Description

Role Summary:

The Health Solutions Partner (HSP) is a non-sales commercial role, focused on providing educational & scientific content to support HCPs and Clinicians in large multi-specialty, corporate hospitals. The purpose is to demonstrate and improve the impact of our Vaccine portfolio specifically in the adult segment of the population, working with a cross-section of SMEs proactively to build a better customer experience.

Role & Responsibilities:

• The role holder will proactively drive deeper engagement on educational & scientific content with a variety of HCPs (Chest Physicians, Intensivists, Diabetologists, Nephrologists)
• He will streamline the customer interface by acting as a single POC for proactive & seamless (compliant) connection to Pfizer SMEs and resources within and outside the Category.
• Will be responsible for onboarding customers to new operating model platforms
  (e.g., Digital Engagement Portal)
• Will have strong knowledge of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
• Will work with the Health Solutions Manager to attain improved patient outcomes through HCP and patient education and services enabled by deep scientific expertise
• Will provide insights to appropriate stakeholders to improve service provided to the customer along with design expertise
• Actively engage in creating awareness and shaping patient access initiatives (Commercial only) and help accelerate patient access through awareness and education addressing external bureaucracy

Qualifications:

• Graduate in a science-related discipline
• Management and marketing experience is strongly recommended
• 5+ years of pharmaceutical, biotech, or medical/marketing/sales management experience with a focus on customer-centric behavior or Key Account Management and demonstrated leadership.