Achieve the sales target for respective customer accounts to support the top-line of Cipla Global Access
Support KAM to handle the large institutional buyers and ensure business sales targets are met
Support/handle the small institutional buyers and ensure business sales targets are met.
Engage with customers to ensure long-term market position.
Represent Cipla before the customers and key stakeholders and promote Cipla’s vision, brand, and products
Achieve the OTIF target of the customer
Timely response to be provided to the customer and ensure the deadlines of RFQ/requisitions are met.
Maintain adequate communication with the institutional buyers and ensure a timely flow of requested information to them
Ensure timely pick up of the orders thereby achieving monthly/quarterly LBE
Participate in online tenders for entering into a long-term agreement with customers
Guide timely Registrations/Regulatory approvals across geographies for CGA products to meet the sales targets
Identify the right product-country mix for registration of products based on the Key Accounts inputs and guidance and coordinate with the regulatory department for timely registrations and approvals
Coordinate with regulations for timely filing of dossiers and registrations
Respond to the Regulatory queries from customers in coordination with the RA team
Support order management by coordinating with cross-functional teams to ensure a smooth flow of orders generated and supplies in the countries:
Follow up on purchase orders from buyers and plan with the Operations/SCM team on the production plan and undertake effective order management.
Liaise with the operations team for timely order invoicing
Coordinate with logistics for shipments and rigorous follow-ups with customers on waivers/timely approvals to achieve sales on a monthly basis.
Resolve any concerns in order to movement
Monitor the inventory status and work on the Liquidation plan to generate revenue.
Derisk any outstanding payments from customers.
Undertake activities to gain market intelligence to keep pace with competitive prices for winning tenders:
Identify trends in the market from the Key Accounts and report back for efficient sales and business strategy
Explore new products/therapies:
Engage with customers to understand their products of interest, price analysis, and add new products/therapies to the CGA portfolio
Desired Candidate Profile:
5-8 years of experience in key accounts management
Skills: communication (written and verbal), persuasion, presentation, negotiation, follow-ups
